Virtual assistance
Work as a virtual assistant for clients abroad
Handle email, scheduling, research and support for business owners in the UK, USA, Canada and Australia. You need a laptop, a steady connection and reliable habits.
One-time activation fee when you register. No monthly charges.
Your day against your clientsโ day
Live times. Pick the hours you can work, in Nairobi time.
Clients work 09:00 to 17:00 where they live. Green is where your hours meet theirs.
Pick your niche, then move up
Choose two or three activities, get dependable at them, and take on harder work as you grow. Most people start in the first column.
Start here
Little or no experience needed
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Email and calendarSort inboxes, reply to routine messages, book appointments and send reminders.Apply for this โ
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Data entry and documentsUpdate spreadsheets, format documents and move information accurately.Apply for this โ
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Transcription and notesTurn audio and video into text and tidy meeting notes into key takeaways.Apply for this โ
Build up
Once youโre comfortable with the basics
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Customer supportAnswer questions by email, chat or social media and pass on complex issues.Apply for this โ
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Research and lead generationFind potential customers, study competitors and organise verified contacts.Apply for this โ
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Social media helpSchedule posts, draft captions and reply to comments.Apply for this โ
Specialise
Higher demand, higher responsibility
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Bookkeeping supportTrack invoices, categorise expenses and keep simple records current.Apply for this โ
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Content writingDraft blog posts, email sequences, product descriptions and website copy.Apply for this โ
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Project coordinationManage tasks, update timelines and chase deliverables so teams stay aligned.Apply for this โ
From sign-up to your first client
Four steps, in this order.
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Register on Starhela
Pay the one-time activation fee, with no monthly charges, and get access to your account.
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Choose two activities
Pick from the first two columns above. Depth in two beats a thin spread across nine.
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Set up your free tools
Learn the basics of the tools below. You donโt need to master them before you apply.
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Apply, deliver, raise your rate
Write a short profile, apply for small jobs, deliver on time and charge more as reviews build.
Tools youโll actually use
All of these are free to start with, and none needs a degree.
Email and calendar
- Gmail
- Google Calendar
Documents and data
- Google Docs
- Google Sheets or Excel
Meetings and projects
- Zoom or Google Meet
- Trello or Asana
Design and drafting
- Canva
- ChatGPT, for first drafts
Use a laptop if you can. A phone covers basic tasks, but spreadsheets and juggling several windows are much easier on a computer.
What could you earn?
Beginners on freelance marketplaces often see $10 to $20 per hour. Your pay depends on your experience, your client and your niche, and the first client takes time to find.
- Hourly
- Youโre paid for the time you work.
- Per project
- A fixed price for each deliverable.
- Monthly retainer
- A recurring amount for an agreed number of hours.
Range based on the Upwork 2026 beginner guide. It is not a guarantee, and it ignores unpaid application time.
Questions people ask first
Do I need a degree or experience?
No degree is needed for entry-level tasks such as data entry, inbox support and transcription. Reliability and clear communication matter most. Start with two activities and build from there.
Do I need a laptop?
A laptop is strongly recommended. A smartphone handles basic tasks, but spreadsheets and multitasking are much easier on a computer.
What does it cost to join Starhela?
Starhela charges a one-time activation fee when you register. There are no monthly charges. The amount for your country is shown on the registration page.
How much can I earn?
Beginners on freelance marketplaces often see $10 to $20 per hour. Pay depends on your experience, client and niche, and finding a first client takes time. Treat the estimator as a planning tool, not a promise.
Start with one niche and one client
Register, set up your tools and apply for your first small job.
Register on StarhelaOne-time activation fee. No monthly charges.